FAQ
FAQ
Members can communicate using the following method
For any other membership needs or questions, please use one of the following methods:
Email: Send a message to service@renluxus.com
Official LINE Account: Open the LINE homepage, select the "Friends" tab, then "Official Accounts." Enter "@renluxus" in the search bar at the top and select "Add."
Mobile Barcode: Add via mobile barcode: https://bit.ly/RENLUXUSLINE
QR Code: [QR Code image not included, so no translation provided]
Email: Send a message to service@renluxus.com
Official LINE Account: Open the LINE homepage, select the "Friends" tab, then "Official Accounts." Enter "@renluxus" in the search bar at the top and select "Add."
Mobile Barcode: Add via mobile barcode: https://bit.ly/RENLUXUSLINE
QR Code: [QR Code image not included, so no translation provided]
Members unable to book parking.
Please call Renluxus Rhea customer service at 02-2321-8154. A customer service representative will assist you with parking space reservations.
Members unable to log in properly.
If your account login displays incorrect data, to protect your personal information, please visit the Renluxus Rhea service desk to apply for a "member data change" to assist with the update.
Abnormal member application system.
Members can choose to call Renluxus Rhea customer service or visit the service desk in person to complete the application process.
